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Equipment Management

Maintain complete visibility of your customer’s equipment under warranty as well as equipment history. Manage service contracts and schedules for recurring visits to your customers.

Why Choose GRP Equipment Management

Equipment management is essential for service-driven agencies/ organizations that manage maintenance contracts for customer-owned equipment. This is critical for services related to equipment or labor warranties.

The Equipment Management application extends Service Management capabilities to record the history of customer-owned or company-owned equipment. Avoid mischarges and objections by establishing warranty offers for equipment or components. Keep track of serial numbers, define default vendors, and track sale and installation dates for each component.

Every detail for equipment is maintained in the system and available to field service technicians through the mobile application. Armed with information, technicians can provide faster and higher quality maintenance services for customer equipment.

Create field service contracts to associate equipment for preventive maintenance or create schedule rules for recurring service visits to your customers.

Key benefits of Equipment Management for your agency/ company

Equipment maintenance inventory

Maintain all details of equipment and products installed at your customers’ facilities by make and model. Keep track of warranties, serial numbers, default vendors, sale date, and installation date for each component.

Warranty tracking

Track warranty classes by models of equipment to prevent needless customer invoicing of parts and labor when the work is covered under warranty.

Preventive maintenance schedules

Define schedules for preventive maintenance service orders and associate them to recurring maintenance schedules or contracts.

In the cloud and mobile

Access the routes anywhere, anytime, from any device. All applications are web-based, giving users with appropriate privileges unlimited access to the system from anywhere in the world.

Important features of Equipment Management

  • Repair Scheduling
  • Component Handling
  • Warranty Tracking
  • Preventative Maintenance Contracts
  • Standardized Billing Contracts
  • Mobile App
  • Multi-Language and Localization
  • GRP-Wide Integration

Repair Scheduling

Schedule and maintain a history of appointments for services performed on equipment items installed at customer facilities..

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