Area of Expertise
• IT Service Management & Support Operations
• Maintenance Operations
• Client Relationship & Service Management

With over 16 years of experience in the Information Technology field, Nur Sophia Binti Rifin has built a strong reputation as a dedicated leader, technical expert, and client-focused professional. Her career journey reflects consistent growth from a hands on Software Developer to her current role as Head of Support & Maintenance at Century Software (Malaysia) Sdn. Bhd.

Sophia began her career in system development, where she honed her technical foundation in programming, database management, and system design. Her early exposure to projects involving Executive Information Systems (EIS) and Central Purchasing Systems (CPS) shaped her analytical thinking and problem-solving mindset.

In 2010, she joined Century Software, where her career truly flourished. Over the years, Sophia’s role evolved from a Software Engineer (Support) to Assistant Manager (Customer Care), and ultimately, to Head of Support & Maintenance. Throughout her tenure, she has demonstrated remarkable leadership in managing customer relationships, ensuring Service Level Agreement compliance, and driving continuous improvement initiatives to enhance service quality.

Sophia is particularly recognized for her ability to bridge technical and business perspectives, understanding user challenges, leading troubleshooting efforts, and implementing practical solutions that improve operational efficiency. Her solution-oriented approach and strong interpersonal skills have earned her the trust of clients and peers alike.

Mohd Faiz is a highly accomplished IT industry expert with a distinguished career spanning over two decades. His expertise lies in the strategic implementation and management of complex ERP systems, underpinned by a deep understanding of the intricacies of the public and private sectors.

As Chief Executive Officer of Century Software, Mohd Faiz is at the helm of driving the company’s strategic direction. His leadership has been pivotal in delivering innovative IT solutions that meet the evolving needs of the market. With a proven track record in project management and team building, Mohd Faiz has successfully led the company to new heights of success.

Prior to his current role, Mohd Faiz held senior positions at Dialog Group Bhd, Theta Edge and Century Software, where he was instrumental in the successful execution of large-scale IT projects. Notably, he led the implementation of the Dynamics AX ERP system for Dialog Group, a national-level land management system for the Ministry of Natural Resources and Environment and the comprehensive rollout of the Century Financial Version 7.6 (SAGA System) for the Inland Revenue Board.

Beyond his professional accomplishments, Mohd Faiz is a dedicated philanthropist, having volunteered with the MyKasih Foundation from 2010 to 2021. His commitment to giving back to the community is a testament to his strong sense of social responsibility. His deep-rooted industry knowledge, coupled with his visionary leadership and philanthropic endeavours, position Mohd Faiz as a respected and influential figure in the IT landscape.

Nagendran worked at 3S Consulting in 2013 as an advisor to various technology companies related to software developments and project management. More than 30 years of experiences in software development methodologies and project management. And has extensive experiences in providing consulting services to government, semigovernment, reorganization and process improvements. He was also involved in the setting and developing of business activities in Australia and India.

Nagendran previously worked towards a researcher specializing in artificial intelligence and database system. Not just that, he has worked with Century Software (M) Sdn Bhd by managing and advising the outcome-based budgeting for the ministry of finance Malaysia and government data exchange for the agency MAMPU under The Prime Minister’s department.

Nagendran’s earlier employment was at Tenaga Serata Sdn Bhd as managing and advising the key projects there and then worked at MIMOS as the senior director where he was in charge of the software development lab and for development platforms.

Dr. Zainul commenced his career in 1995 as a Credit Officer with Kwong Yik Bank Berhad, where he demonstrated his acumen in managing ASB loans. His career progressed in 1996 when he joined Tractors Malaysia Berhad as a Sales C Administrative Executive, showcasing his capabilities in sales and administration.

In 2000, Dr. Zainul was appointed Chief Business Development Officer at Digicert Sdn. Bhd. , a joint venture between POS Malaysia and MIMOS Berhad. His tenure here was marked by significant achievements in business development. In 2011, he further advanced his career by joining Scan Associate Berhad as Head of Business Development, where he continued to excel in driving business growth.

In January 2014, Dr. Zainul took on the role of Chief Executive Officer at Century Software (Malaysia) Sdn. Bhd. Under his visionary leadership, the company has flourished, achieving remarkable milestones and expanding its market presence.

Dr. Zainul’s exceptional contributions to the industry have been recognised with numerous accolades. He was honoured with the Masterclass Bumiputra CEO of The Year Award at the Malaysia Excellence Business Awards 2018 (MEBA 2018), the Strategic Financial Entrepreneur of The Year Award at the SME Entrepreneurs Business Awards (SEBA 2019) and CEO of the year Award at the Malaysia Excellence Business awards 2021 (MEBA 2021) underscoring his strategic insight and entrepreneurial spirit.

Mr Ameer bin Shaik Mydin has accumulated invaluable experience in the IT and financial services industry. He started his career as an Account Manager at PanGlobal Sistemaju Sdn Bhd, providing WANG computers solutions to the banking industry. There, he managed an esteemed clientele comprising local and international banks.

3 years later, Ameer then moved to Digital Equipment Malaysia Sdn Bhd to assume the role of a Channels Account Manager in charge of the re-seller market for VAX system processors. This is where Ameer built his network with other channel partners in the IT industry in Malaysia focusing on the Government sector.

Ameer went on to expand his knowledge in the IT solution business as a Sales Manager at Berjaya Ross Systems Sdn Bhd, an accounting system and computer hardware provider. Thereafter, he joined Unisys Malaysia Sdn Bhd, as the Senior Strategic Account Manager in the Network Sales Division.

In 1999 with the coming of Y2K, Ameer joined Century Software (M) Sdn Bhd (CSM) as a Business Development Manager. In the ensuing years, he assumed many roles under the Group including CEO of IT System Implementors Sdn Bhd and Director of Business Development at CSM where he identified, cultivated and negotiated new opportunities for the company.

In 2008, Ameer was appointed an Executive Director for Censof Holdings Berhad and subsequently as CEO of T-Melmax in 2012 to oversee the progress of the company. In 2014, he was appointed as the Group Managing Director of Censof Holdings Bhd overseeing all its subsidiaries. Ameer takes a hands-on approach with all things concerning business development, group strategy, human resource and corporate affairs.

Outside of Censof, Ameer is a staunch environmentalist and is also a Director in Gunung Ganang Corp Sdn Bhd, an environmental and project management turnkey service provider focusing on environmentally friendly and sustainable practices. He is also an avid mountain climber and has even made it to the Mt. Everest base camp.